I can't use add-ins with my existing documents


If you can't open the Word add-in within your current document, you are probably using an (older) unsupported file format. You can solve this by:

- starting a blank new document in Word;

- opening the unsupported file; and

- copying the full content from the source document to the new document.

Now you are able to open the add-in, add data fields and save them in .docx file format.

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